When one CEO took over a rising fertility tracking startup, she faced a peculiar challenge. While her company, like many in FemTech, had achieved strong gender diversity with a team that was 70% women, they were struggling to develop products that resonated with underserved communities. The wake-up call came when their latest app launch received feedback that it failed to consider cultural nuances around fertility and family planning in different communities.
"Having a team of predominantly white, middle-class women with similar educational backgrounds meant we were missing crucial perspectives," she rflects. "We realized that true diversity goes far beyond gender."
This realization mirrors a broader truth in the FemTech industry: while gender representation is crucial, it's just the beginning of building truly inclusive teams that can serve diverse women's health needs effectively.
The transformation at this organization began with a complete overhaul of their recruitment approach. Rather than relying solely on traditional tech industry job boards and alumni networks, the CEO implemented what she calls the "Community First" recruitment strategy.
"We started attending community health worker meetings, connecting with doulas and midwives, and building relationships with cultural health organizations," she explains. "Some of our most innovative team members now came from backgrounds we hadn't previously considered – including a former doula who now leads our user experience research and a community health worker who transformed our outreach strategy."
This shift in recruitment strategy revealed an often-overlooked truth: valuable expertise in women's health technology can come from many places beyond traditional tech backgrounds. For instance, Femme Health found that former healthcare workers brought invaluable insights into user needs, while team members from diverse cultural backgrounds helped identify market opportunities they had previously missed.
Hiring diverse talent is just the beginning. One CEO at a leading femtech company said: "We learned the hard way that bringing people in means nothing if they don't feel they can truly contribute and grow," she says. Her company's transformation began after losing several promising team members from underrepresented backgrounds within their first year.
Their solution was to implement what they call the "Belonging Blueprint" – a comprehensive approach to inclusion that starts from day one. This includes pairing new team members with mentors who share similar backgrounds, creating safe spaces for honest feedback, and ensuring that diverse perspectives are actively sought out in decision-making processes.
One particularly successful initiative was their "Innovation Circle" program, where team members from different backgrounds regularly share insights about health challenges in their communities. This led to several breakthrough product features, including a multilingual symptom tracking system that considers cultural descriptions of health conditions.
When it comes to measuring the impact of diversity initiatives, FemTech companies are learning that traditional metrics only tell part of the story.a Chief Research Officer, shares how they evolved their measurement approach:
"Initially, we focused on basic demographic numbers – percentage of team members from different backgrounds, retention rates, etc. But we weren't capturing the real impact of diversity on our product development and market success."
Their new measurement framework looks at multiple dimensions of impact:
This team found that products developed by diverse teams reached 45% more user segments and received higher satisfaction ratings across different demographic groups. For example, their menopause tracking app, developed by a cross-cultural team, saw 60% higher adoption rates in historically underserved communities compared to their previous products.
Teams with diverse perspectives demonstrated superior market understanding, leading to a 30% increase in user acquisition across different cultural communities. One team member's insight about the importance of family involvement in health decisions in certain cultures led to the development of a family sharing feature that became a major differentiator for their product.
Beyond traditional productivity metrics, they measured how effectively teams leveraged their diverse perspectives. Teams that actively incorporated different viewpoints in their decision-making process showed 40% higher innovation rates and 25% faster problem-solving capabilities.
The most successful FemTech companies have learned that building diverse teams is an ongoing journey, not a destination. Another CEO shares her long-term vision: "We're not just building diverse teams for today – we're creating pathways for the next generation of diverse talent in FemTech."
This forward-thinking approach includes partnerships with educational institutions serving underrepresented communities, mentorship programs for emerging talent, and investments in STEM education initiatives for diverse youth.
The experience of these companies offers valuable lessons for other FemTech leaders looking to build truly diverse teams:
Start with understanding your gaps – not just in demographics, but in perspectives and experiences that could enhance your product development and market understanding.
Build authentic relationships with diverse communities before you start recruiting. This might mean participating in community health initiatives, sponsoring cultural events, or creating educational partnerships.
Create an environment where diverse perspectives are not just welcomed but actively sought out in decision-making processes. This might require rethinking everything from meeting structures to product development methodologies.
Most importantly, remember that building diverse teams is a strategic imperative in FemTech. As one of our CEO respondents concludes, "In an industry dedicated to serving all women's health needs, having teams that reflect and understand the diversity of our users isn't just nice to have – it's essential for our success."
The future of FemTech depends on our ability to build teams that truly understand and can serve the diverse needs of all women. This requires going beyond surface-level diversity to create truly inclusive environments where different perspectives can thrive and contribute to innovation in women's health technology.