Marketing
Joy is an experienced fractional CMO and marketing consultant.
Joy Youell is a growth strategist, content expert, and founder of multiple successful agencies who has spent nearly two decades helping organizations build authentic connections through strategic communication. As both a deep thinker and practical implementer, she bridges the gap between visionary ideas and real-world results for businesses ready to grow with intention.
Marketing
Joy is an experienced fractional CMO and marketing consultant.
Research
Joy is experienced in qualitative and quantitative research design and data analysis and visualization.
Account Manager
Joy is a performance-oriented account lead, specifically supporting large and mid-sized accounts.
Content
Joy is an expert content strategist and content creator.
Search Optimization
Joy is a seasoned search engine/generative engine optimization professional.
Training and Public Speaking
Joy is an instructional design expert and skilled trainer and presenter.
Joy led a comprehensive digital transformation project for RECPA (Real Estate CPA, now Hall CPA) through Winding River Consulting, helping them become data-driven in their decision-making and ROI measurement across all marketing channels.
She implemented HubSpot lifecycle stages, lead scoring, and assignment selling processes that improved their web lead to qualified opportunity conversion rates, while also creating a KPI dashboard that enabled their sales team to shift focus based on real-time demand data.
The project included developing targeted SEO topic clusters and establishing new nurturing pipelines through strategic lead magnets, ultimately transforming how RECPA approaches both lead generation and client experience management.
Joy designed and executed BetterHelp's foundational SEO and media strategy during their critical early-stage market entry, creating a comprehensive content ecosystem that positioned the company as a trusted authority in digital mental health services.
She developed their editorial strategy and led content production efforts, focusing on content optimization and strategic distribution channels to maximize organic reach and establish market presence.
Joy developed a comprehensive employee training program for WEIR Minerals called "Totally Loving Customers" (TLC), built entirely on extensive voice of customer research and survey data she conducted with their client base.
The program was designed to create a customer-centric culture across all departments and roles—not just customer-facing positions—by equipping thousands of employees with deep insights into customer value drivers and expectations.
Starting with a successful U.S. rollout that included multichannel deployment through newsletters, webinars, digital collateral, and recognition programs, the TLC initiative has since expanded globally to WEIR's operations in APAC, Africa, and LATAM, fundamentally transforming how the organization approaches internal and external customer relationships on a worldwide scale.
Joy spearheaded the complete digital launch strategy for Elite Home Warranty, developing their foundational SEO approach, website infrastructure, and comprehensive marketing ecosystem from the ground up.
She orchestrated their multi-state service accreditation process while simultaneously building their email marketing campaigns, social media content strategy, and conversion-optimized advertising approach.
Under Joy's strategic guidance, Elite Home Warranty has grown into an award-winning, 5-star rated, BBB-accredited company that now provides home warranty services nationwide—a testament to the power of integrated, authentic marketing execution.
I'm obsessed with typing fast. I did Mavis Beacon as a kid and to this day can rock a competitive typing sequence like nobody's business. We're talking smoke flying. And I'm clearly not humble about it.
Joy Youell is a growth strategist, content expert, and serial entrepreneur who has spent nearly two decades transforming how organizations approach authentic communication and strategic growth. As the founder of multiple successful agencies—including Winsome Marketing, Hire a Writer, and Winsome PR—she has worked with over 100 mid-market to enterprise-level clients, including Johnson & Johnson, Indeed, Mazars, and American Express.
Her unique background includes leading a team in Japan to develop an early Large Language Model, positioning her at the forefront of AI's intersection with human-centered business practices. She currently serves as an AI systems and growth consultant for mid-sized to enterprise businesses.
As a sought-after speaker and thought leader, Joy addresses audiences on topics ranging from AI-driven growth strategies to the art of dialogue in an increasingly digital world. Her philosophy centers on three core principles: that professional development should embrace apprenticeship over traditional training, that authentic dialogue will be crucial for retaining humanity in an AI-driven age, and that genuine human connection must be intentionally cultivated.
Joy's approach to business is deeply informed by her personal experiences, particularly as the mother of an autistic son, which has shaped her understanding of the importance of honoring each person's unique perspective. This philosophical grounding, combined with her Master's degree in Philosophical Theology and Pedagogical Studies, informs her commitment to creating environments where authentic communication and empathy can flourish.
Beyond her professional achievements, Joy is an autism and special needs advocate, fitness enthusiast, and avid science fiction reader. She maintains an active presence on social media, consistently reflecting her belief that the most successful businesses prioritize genuine human connection over conventional marketing tactics.
Joy is so smart it hurts. She's incredibly knowledgable not just about the intricate details of copywriting and SEO, but well versed in how business works from an incredibly strategic level. She, and her company, will provide you not only with beautiful words, but with a strategy that aligns directly with actionable business goals and metrics.