AI Search Is Changing PR Whether You Like It Or Not
Who needs another article about AI? Nobody, that's who. But here we are, talking about how AI is supposedly changing PR. As if PR people don't have...
3 min read
Cassandra Mellen
:
Jul 7, 2025 7:22:43 PM
Listen, if you're in PR and you haven't noticed those AI Overviews (AIOs) stealing prime real estate on search pages, you might want to check if you've been living under a digital rock. Not a small, decorative rock – we're talking full-on boulder situation here.
Let's not sugarcoat this awkward digital reality. AIOs now dominate about two-thirds of search result pages. If you're not addressing this, you're basically fading into digital obscurity.
Well, that's comforting. Nothing like being told you're professionally vanishing into thin air. It's like showing up to a party only to realize everyone's hanging out on a different floor of the building. And they took all the good snacks.
For brands targeting consumers, this is especially brutal on mobile devices, where AIOs are basically the bouncer deciding if anyone even sees your content. They're not just taking over search results – they're practically hosting the afterparty without inviting you.
So what can your team do about it? Besides panic-scrolling through search results while stress-eating? Here are four useful approaches that won't make you want to throw your device across the room.
Understanding where AIO gets its information is like knowing which friend in your group is secretly telling everyone about that embarrassing thing you did at the holiday party. Essential intelligence.
As these search results evolve faster than fashion trends, you need insight into what's getting you to the top of the page, and more importantly, keeping you there.
Tools like Perplexity and ChatGPT can help track where AIO is pulling information. Think of them as your digital private investigators, minus the trench coat and questionable moral compass.
You can also create media lists with tools like Consensus to see where and how often your brand is popping up. This helps you find relevant stats and background info without the soul-crushing effort of manual searches.
Industry experts suggest you should keep pressure testing to see how you can improve. Which is PR-speak for keep trying until something works – a philosophy I apply to both digital marketing and assembling furniture.
You need to monitor how often and where your organization appears in AIO summaries. It's the digital equivalent of checking if people actually remember meeting you at that networking event.
Tools like CoPilot can track your brand mentions and when they're showing up in summaries. Pay attention to how you're being described. What words are being used? How is it showing up? Is it from social media, newsletters, or news outlets?
Marketing professionals warn that if you're an agency or retailer, many consumers are only interacting with AIO. Which means if you're not in the AIO, you might as well be selling invisible products to imaginary customers.
Be mindful of the content showing up and analyze what you can learn from it. If the AIO is describing your brand as "that company that makes the thing that does the stuff," you might have a clarity problem.
Focus on how customers and stakeholders are talking about your brand. It's like high school all over again, except now it actually matters for your career.
Digital marketing experts point out that what was traditionally website optimization through keywords is now much more about how customers are talking about you and whether they consider you an authority in your space.
AIO prioritizes authoritative voices and content that reflects positive customer experiences. So if your customers are describing your products with the enthusiasm usually reserved for watching paint dry, that's a problem.
Cultivating strong relationships with customers and actively monitoring online conversations is more crucial than ever. Understand who has authority in your space and prioritize those voices. Because in the world of AIO, not all opinions are created equal – some are apparently worth their digital weight in gold.
Traditional keyword obsession is about as relevant now as a flip phone at a tech conference. Instead, PR pros need to embrace conciseness in their content.
Simplifying your content and stripping away unnecessary words makes it easier for search engines to feature you repeatedly. Think of it as digital Marie Kondo-ing: if that paragraph doesn't spark joy (or clarity), thank it for its service and delete it.
PR professionals suggest that organizations segment their queries to identify which ones trigger AI summaries. Structuring content with more clarity makes it easier for search engines to pick them up.
In other words, if your content is clearer than a freshly Windex-ed window, AIOs are more likely to showcase it to the world. If it's as murky as instructions for assembling Swedish furniture, good luck getting noticed.
Look, nobody asked for AI to come along and completely upend how we approach online visibility. We were all perfectly happy with our keyword-stuffed content and questionable backlink strategies. But here we are.
The choice is simple: adapt to AIO or watch your digital presence fade faster than my enthusiasm for New Year's resolutions by January 3rd. Use these four tools – source awareness, presence monitoring, customer sentiment tracking, and content clarity – to stay visible in this brave new world of AI overviews.
Because let's face it: disappearing into the digital shadows isn't just bad for business, it's bad for my ego. And neither of us wants that.
If you're feeling overwhelmed by all this AI visibility stuff (trust me, we all are), reach out to the Winsome team today.
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