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The Corporate Crisis Survival Guide: Using Humor to Rebuild Trust

The Corporate Crisis Survival Guide: Using Humor to Rebuild Trust

Let's face it, folks – we're all human, and humans are really, really good at messing things up. It's like our superpower, except instead of flying or invisibility, we get the incredible ability to turn any situation into a total dumpster fire. But here's the kicker: sometimes, the best way to put out that fire is to roast some marshmallows over it. 

When Life Gives You Lemons, Make Meme-onade

Gather 'round kids, it's storytime – and boy, do we have some doozies that'll make you cringe, laugh, and maybe even slow-clap at the sheer audacity of these PR saves.

The "Oops, I Crashed the Internet" Award Goes To...

Do you recall that time CrowdStrike accidentally turned the internet into a very expensive paperweight? Yeah, good times. But instead of hiding under a rock (or behind their suddenly useless computers), they went and accepted an award for "Most Epic Fail." I mean, if you're gonna fail, might as well fail spectacularly, right?

From Olympic Gold to TikTok Gold (It's Called Range, Look It Up)

And let's not forget Suni Lee, who took her balance beam wobbles and turned them into TikTok gold. "Unfortunately, I was selected for the Olympics," she quipped. Girl, same. Except replace "Olympics" with "adulthood," and you've got my life story.

How to Turn Your PR Nightmare into a Slumber Party

Okay, so you've royally messed up, and the internet is coming for you with pitchforks and memes. Don't panic! Here's your step-by-step guide to transforming your PR disaster into the coolest pajama party ever.

Step 1: Admit You Goofed (It's Therapeutic, Trust Me)

First things first – own up to your mistakes. It's like ripping off a Band-Aid, except the Band-Aid is your dignity and everyone's watching. But hey, at least you'll sleep better at night. Well, maybe not better, but at least you'll sleep.

Step 2: Flip the Script (Before Someone Else Does It For You)

If you don't take control of your story, someone else will. And let's be honest, they'll probably do a terrible job. So grab that narrative by the horns and steer it right into Meme Town. Population: you.

Step 3: Embrace the Awkward (It's Your Brand Now)

Look, we're all just trying to get through life without tripping over our own feet. Sometimes, you succeed, and sometimes, you faceplant in front of the whole world. When that happens, don't get up gracefully – make snow angels.

The Long Game: Building Trust (Or At Least Stockholm Syndrome)

Okay, so you've made everyone laugh. Congrats! You're now the class clown of the corporate world. But if you want people to actually stick around after the giggles die down, you've got some work to do:

  1. Show them you're actually trying to be better (novel concept, I know)
  2. Keep talking to people (yes, even when they're not roasting you)
  3. Be honest about your progress (or lack thereof – we see you)
  4. Actually change stuff (shocking, I know)

Remember, every crisis is like a snowflake – unique, potentially beautiful, and capable of shutting down entire cities if there are enough of them. So, tailor your response accordingly. And maybe invest in some snow boots.

Fake It Till You Make It (And Then Keep Faking It)

At the end of the day, crisis management isn't about being perfect. It's about being perfectly imperfect and hoping everyone finds it endearing instead of grounds for a lawsuit. By laughing at yourself and taking control of the narrative, you might just convince everyone that you meant to do that all along.

So the next time you royally screw up (and let's face it, there will be a next time), don't panic. Just remember: if you can't dazzle them with brilliance, baffle them with bull... er, humor. Yeah, let's go with humor.

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