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Start building your Customer Health Score today, and unlock actionable insights to ensure customer success and long-term growth.

3 min read

How to Create a Customer Health Score

Picture of SaaS Writing Team SaaS Writing Team: Dec 17, 2024 6:06:40 PM

A Customer Health Score (CHS) is an essential tool for professional marketers looking to proactively measure customer satisfaction, engagement, and...

Marketing Audience Data SaaS marketing
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Reducing SaaS churn requires a systematic approach combining product excellence, customer success, and strategic pricing.

2 min read

Understanding and Reducing SaaS Churn

Picture of SaaS Writing Team SaaS Writing Team: Nov 7, 2024 10:25:50 AM

SaaS churn represents the rate at which customers discontinue their subscriptions over a specific period. This crucial metric indicates business...

Audience Customer retention
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