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Discover the scientific methodology behind effective Voice of Customer (VOC) programs for SaaS companies.

4 min read

Voice of Customer Programs: Turning Feedback into SaaS Marketing Gold

Picture of SaaS Writing Team SaaS Writing Team: Mar 24, 2025 4:10:08 PM

Within the ancient practice of alchemy, practitioners sought to transform base metals into gold—a perfect metaphor for what happens in sophisticated...

Research Data Customer retention
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Start building your Customer Health Score today, and unlock actionable insights to ensure customer success and long-term growth.

3 min read

How to Create a Customer Health Score

Picture of SaaS Writing Team SaaS Writing Team: Dec 17, 2024 6:06:40 PM

A Customer Health Score (CHS) is an essential tool for professional marketers looking to proactively measure customer satisfaction, engagement, and...

Marketing Audience Data SaaS marketing
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