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Messaging

Discover why platform mechanics matter more than perfect copy. Learn how successful brands adapt messaging to harness each medium's unique psychological affordances.

3 min read

The McLuhan Problem: How Platforms Change Marketing

Marshall McLuhan dropped his most famous bombshell in 1964: "The medium is the message." Nearly sixty years later, most marketers still act like he...

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AI can now generate millions of unique marketing messages, each apparently personalized. But synthetic personalization isn't personalization—it's mass production wearing an individual disguise.

4 min read

Synthetic Personalization: When AI Creates Individual Marketing Messages at Scale

You receive an email that references your recent website activity, mentions your job title, acknowledges your company size, and suggests solutions...

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