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After years of misinformation and AI slop, consumer trust has collapsed. We examine how brands can rebuild credibility in a skeptical marketplace where authenticity has become performative theater.

3 min read

The Trust Economy: Rebuilding Consumer Faith After the Information Wars

Picture of Writing Team Writing Team: Dec 22, 2025 8:00:03 AM

Remember when a brand could simply exist without having to constantly prove it wasn't lying? Those were good days. Simpler times. Now we live in an age where every piece of content requires a footnote, every statistic demands verification, and...

Psychology Communication Informational Design Promotion
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AI search is vulnerable to the same spam tactics that worked in early SEO. Here's why LLMs are easier to manipulate than you think—and what that means for your brand.

3 min read

LLMs Are Malleable: What Black Hat Tactics from 2010 Mean for AI Search

Picture of Lauren Keller Lauren Keller: Dec 22, 2025 8:00:03 AM

LLMs are deeply malleable, and right now, they are completely susceptible to the spam tactics that kind of worked pretty well for Black Hat SEO ten...

seo Large language models AI search
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Decades of loyalty evaporate overnight. Neuroscience reveals why customer defection isn't rational—it's neurological. Understanding the brain's switching mechanisms changes everything about retention.

4 min read

The Neuroscience of Brand Switching: Why Loyal Customers Suddenly Leave

Picture of Writing Team Writing Team: Dec 22, 2025 8:00:02 AM

Your most loyal customer just left. They've been with you for seven years. Recommended you to colleagues. Defended your pricing to skeptics. Then one...

Branding Psychology Digital marketing
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AI doesn't just read your website—it pulls from everywhere. Inconsistent messaging across platforms confuses AI and tanks your discoverability. Here's why consistency is now non-negotiable.

6 min read

The AI Consistency Imperative: Why Your Brand Message Must Be Identical Everywhere

Picture of Writing Team Writing Team: Dec 22, 2025 8:00:02 AM

For AI to read your site and your brand, you almost need to have consistent messaging across all platforms. That would be your leadership team, the...

Branding AI Voice search
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AI didn't eliminate marketing jobs—it eliminated marketing tasks. Here's how the shift from execution to strategy is changing what marketers actually spend their time doing.

7 min read

How AI Changed What Marketers Actually Do All Day

Picture of Writing Team Writing Team: Dec 22, 2025 7:59:59 AM

Speed became a competitive advantage this year, but not the kind of speed people expected. It's not about working less—it's about reallocating time...

Generative AI Training Digital marketing B2B Marketing
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The traditional linear sales funnel is dead. Modern buyers don't follow prescribed paths—they interact across multiple touchpoints simultaneously. Here's what that means for your go-to-market strategy.

5 min read

The Death of the Linear Funnel: Why Modern GTM Requires Multiple Simultaneous Motions

Picture of Ross Henderson Ross Henderson: Dec 22, 2025 7:59:59 AM

Traditional go-to-market strategies operate on the assumption of a relatively linear funnel. The expectation is that everyone goes through the sales...

Funnel Go to Market
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Websites aren't just information repositories anymore. Discover why building community on your owned properties is the search strategy that will matter most in 2026.

4 min read

Your Website as Community: The Search Strategy Nobody's Talking About

Picture of Writing Team Writing Team: Dec 22, 2025 7:59:59 AM

Your website being a community—this one is fun, and I've been seeing more of this. It's a little different, but I think the shift toward wanting...

seo Website Community AI search
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AI search tracking is a black box, and the tools claiming to solve it aren't ready. Here's why personalization makes measurement nearly impossible—and what to do about it.

3 min read

Why AI Search Is (Currently) Impossible to Track

Picture of Writing Team Writing Team: Dec 22, 2025 7:59:59 AM

We've been talking about personalization and marketing for, like, twelve thousand million trillion years. We know how important it is, and how great...

seo Data AI tools AI search
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Companies use only 25-30% of their MarTech tools on average. HubSpot, Google Workspace, and AI are the biggest offenders. Here's what you're missing.

6 min read

You're Using $10K Martech Tools Like $10 Spreadsheets

Picture of Ashleigh Respicio Ashleigh Respicio: Dec 15, 2025 10:17:49 AM

Here's a conversation I have at least once a month: A company shows me their tech stack. They're paying thousands for HubSpot. I ask what they're...

Technology Digital marketing AI technology Marketing technology
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MarTech tools grew 9% in 2025, reaching 15,000 solutions. But companies only use 25-30% of what they pay for. Here's how to fix your tech sprawl problem.

8 min read

Most Companies Are Wasting Their Stack

Picture of Ashleigh Respicio Ashleigh Respicio: Dec 15, 2025 10:11:50 AM

I started my presentation this year by playing an AI-generated song I made with exactly two credits. It was terrible, but it perfectly summed up the...

Website Technology Marketing technology
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