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Business

Learn why brand extensions often backfire and how smart companies protect brand identity while pursuing growth. Expert insights on avoiding dilution traps.

3 min read

Brand Dilution Through Extension: How Growth Kills Identity

Picture of Writing Team Writing Team: Feb 16, 2026 8:00:02 AM

Virgin branded everything from airlines to cola to bridal shops. Yamaha makes motorcycles and pianos. Amazon sells cloud services and groceries. When...

Branding Marketing Business
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AI chatbot adoption surged 81% in 2025, fundamentally changing how people search and discover brands. Here's what shifted—and what your brand needs to do to stay visible.

5 min read

How AI and Chatbot Use Changed in 2025 (And What Brands Need to Do About It)

Picture of Cassandra Mellen Cassandra Mellen: Dec 14, 2025 4:09:22 PM

At the start of the year, 81% of U.S. adults had used AI search tools in the past three months. By now, that number has only grown. And the way...

Research Business Chatbot
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Most companies are still using outdated go-to-market strategies from a decade ago. Here's the fundamental difference between traditional and modern GTM—and why it matters for your bottom line.

4 min read

Traditional vs. Modern Go-to-Market

Picture of Ross Henderson Ross Henderson: Dec 14, 2025 3:39:11 PM

I'm going to start by getting on my soapbox: by and large, our clients don't have particularly strong go-to-market functions. Most of them are lower...

Sales Business Growth Go to Market
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Discover which marketing KPIs CEOs actually value and how to design dashboards that drive strategic decisions.

4 min read

Marketing Dashboard Design: KPIs That Actually Matter to CEOs

Picture of Writing Team Writing Team: May 26, 2025 2:33:50 PM

The conference room falls silent as you advance to the slide showing your marketing dashboard. Thirty-seven metrics cascade down the screen in...

Marketing Business Data
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Transform your brand for voice commerce with strategic conversational design. Learn how smart speakers and AI assistants are reshaping customer interactions and purchase behaviors.

4 min read

Voice Commerce Optimization: Preparing Your Brand for Conversational Shopping

Picture of Writing Team Writing Team: May 26, 2025 2:30:23 PM

We've spent decades perfecting the art of visual persuasion—crafting headlines that stop scrollers, designing interfaces that guide clicks, writing...

Business Voice search Ecommerce
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Discover key strategies to build a cohesive brand across franchise locations.

5 min read

Building a Cohesive Brand Across Franchise Locations

Picture of Writing Team Writing Team: Jan 31, 2025 4:57:26 PM

Establishing a unified brand across multiple franchise locations is crucial for maintaining customer trust and ensuring a consistent experience....

Branding Business
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The future of content engagement lies not in individual pieces but in intelligent ecosystems that learn and evolve with user behavior.

3 min read

Content That Drives Long-Term Engagement

Picture of Writing Team Writing Team: Dec 17, 2024 3:43:49 PM

The future of content doesn't look like anything we've seen before. As I attended a recent enterprise marketing summit, a senior content strategist...

Content strategy Business
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By adopting these measurement techniques, businesses can make data-driven decision

2 min read

How to Measure Brand Equity and Why It Matters

Picture of Writing Team Writing Team: Dec 3, 2024 5:06:46 PM

Brand equity is the intangible value associated with a brand that makes it distinct and preferred by consumers. Measuring brand equity is essential...

Branding Business
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Create a loyalty program that works: strategies, innovative ideas, and tips to boost customer retention.

3 min read

How to Develop a Loyalty Program That Actually Works

Picture of Writing Team Writing Team: Nov 25, 2024 11:41:43 AM

A loyalty program isn’t just about rewarding repeat customers—it’s a strategic tool to foster long-term relationships, increase customer lifetime...

Business Customer retention
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Evaluating tech stack additions with a focus on business goals ensures that every new tool serves a purpose and contributes to the organization’s growth.

4 min read

Evaluating Tech Stack Additions Through the Lens of Business Goals

Picture of Writing Team Writing Team: Nov 11, 2024 1:43:52 PM

New tools and platforms are constantly emerging, each promising to improve efficiency, enhance data insights, or drive growth. Yet, with the...

Marketing Business Technology
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