4 min read
The Postmodern Brand: When Irony Replaces Sincerity
There's a moment in every Wendy's Twitter interaction where you realize something has shifted fundamentally in how brands relate to their audiences....
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4 min read
There's a moment in every Wendy's Twitter interaction where you realize something has shifted fundamentally in how brands relate to their audiences....
6 min read
The customer persona is one of marketing's most useful tools... but it may not be enough anymore.
6 min read
Here's the thought experiment that keeps surfacing in content marketing circles, usually late in a conversation after someone has had enough coffee...
3 min read
In 1935, Walter Benjamin sat in a Paris café and essentially predicted your content calendar. His essay "The Work of Art in the Age of Mechanical...
5 min read
Most people treat YouTube captions as an afterthought -- a box to check after the video is uploaded, filled in with a loose description and a few...
6 min read
The question most businesses get wrong about social media is not which platform to use. Which strategy layer to start with? Post too broadly and...
3 min read
Your brain is a lazy beast. Not stupid, mind you—just magnificently efficient at cutting corners. When faced with complex information, it takes...
3 min read
Your grandmother never said dinner "may help" satisfy your hunger. She said "Come eat." Yet somewhere between childhood certainty and corporate...
3 min read
In the frenzied pursuit of saying everything, most marketers forget the most persuasive tool in their arsenal: silence. Like the white space that...
4 min read
The headline used to be king. It sat atop content like a monarch surveying its domain, determining whether readers would venture further into the...