SAAS MARKETING Blog

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Start building your Customer Health Score today, and unlock actionable insights to ensure customer success and long-term growth.

3 min read

How to Create a Customer Health Score

A Customer Health Score (CHS) is an essential tool for professional marketers looking to proactively measure customer satisfaction, engagement, and the likelihood of churn or expansion. By quantifying the overall health of a customer, you gain...

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 Each email should move the user closer to understanding how your product solves their specific challenges.

2 min read

Free Trial Emails: Converting Trial Users to Paying Customers

Converting free trial users into paying customers is crucial for SaaS companies' growth. According to Totango's SaaS benchmark report, the average...

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For SaaS business owners, success starts long before the official launch day.

3 min read

Build Before You Launch: Practical Tips for SaaS Business Owners

Launching a SaaS business is an exciting milestone, but a successful launch requires careful preparation and groundwork. Before unveiling your...

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For SaaS business owners, a playbook is a strategic resource

3 min read

What is a Business Playbook? A Guide for SaaS Business Owners

In the fast-paced world of Software as a Service (SaaS), clarity and consistency are crucial for scaling operations, improving efficiency, and...

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SaaS sales velocity is not just a metric—it’s a competitive advantage.

4 min read

SaaS Sales Velocity

Achieving sales velocity is critical to scaling effectively. Sales velocity is a metric that quantifies how quickly your company generates revenue...

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Top-of-funnel marketing is an essential starting point for building relationships with potential SaaS customers.

4 min read

Top of Funnel Marketing for SaaS

Top-of-funnel (TOFU) marketing plays a vital role in attracting potential customers to your SaaS business. This stage is about creating awareness,...

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Reducing SaaS churn requires a systematic approach combining product excellence, customer success, and strategic pricing.

2 min read

Understanding and Reducing SaaS Churn

SaaS churn represents the rate at which customers discontinue their subscriptions over a specific period. This crucial metric indicates business...

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Net Revenue Retention is a crucial indicator of SaaS business health, revealing the true state of customer relationships and long-term sustainability.

2 min read

Understanding Net Revenue Retention (NRR)

Net Revenue Retention (NRR), sometimes called Net Dollar Retention (NDR), measures the recurring revenue generated from existing customers over time....

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Each model—SaaS, PaaS, and IaaS—offers unique advantages and challenges.

2 min read

SaaS vs PaaS vs IaaS

Each cloud computing model—SaaS, PaaS, and IaaS—addresses different needs, from providing end-user software to offering comprehensive infrastructure...

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For SaaS founders aiming to grow ARR, these strategies provide a foundation to improve performance.

3 min read

Strategies to Boost ARR and MRR for SaaS

For SaaS businesses, ARR (Annual Recurring Revenue) and MRR (Monthly Recurring Revenue) are two of the most important metrics for evaluating growth....

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