3 min read
Stimming as Product Interaction: How Autistic Consumers Engage with Tactile Brands
There's a massive consumer segment that evaluates your products on criteria you're not even measuring.
Read articles on appealing to, and employing, neurodivergent individuals and their communities
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3 min read
There's a massive consumer segment that evaluates your products on criteria you're not even measuring.
4 min read
Walk into most retail environments and you're immediately assaulted: fluorescent lights blazing overhead, music pulsing through speakers, competing...
4 min read
The theme park announced "sensory-friendly hours" and expected modest attendance. They prepared for a few hundred guests who needed accommodation.
5 min read
Let's talk about the advertising industry's autism problem.
5 min read
A sustainability manager at a consumer goods company showed me their new "eco-friendly" packaging campaign. Glossy materials featured green leaves,...
4 min read
A 23-year-old autistic woman told me she does 90% of her socializing in VRChat, a virtual reality platform.
7 min read
A 32-year-old autistic software developer showed me his smart home setup last year.
6 min read
A VP of Marketing at a mid-sized e-commerce company presented quarterly results to her board last month.
5 min read
A major clothing retailer spent $200,000 on focus groups to understand why their "sensory-friendly" clothing line wasn't selling.
4 min read
Every A/B test you've ever run makes an invisible assumption: that your audience processes information, makes decisions, and responds to persuasion...
4 min read
Your heat maps are lying to you. Not intentionally, but by showing you aggregate user behavior that assumes everyone processes visual information the...
4 min read
The traditional playbook for marketing consulting services reads like a neurotypical social performance guide: network relentlessly, master small...
6 min read
The prevailing wisdom in personal branding tells entrepreneurs to be everywhere: speaking at conferences, hosting networking events, appearing on...
4 min read
Most content creators design for the average reader—assuming standard processing speeds, typical attention spans, and neurotypical sensory responses....
7 min read
Your carefully crafted email sequence uses proven persuasion techniques: social proof, strategic ambiguity, relationship building, and emotional...
9 min read
The enterprise software salesperson deployed every trick in the book: rapport building, strategic scarcity, emotional appeals about "partnership,"...
5 min read
The NBA team announced their sensory-friendly game night with considerable fanfare. Lower volume on the PA system. Reduced lighting effects. Quiet...
4 min read
The church bulletin announced a new sensory-friendly service with genuine excitement—dimmed lights, reduced music volume, fidget tools available, no...
3 min read
We spent forty minutes scrolling through a major stock photography platform searching for autism-related images. The results followed a depressingly...
5 min read
Marketing research has a blind spot.