MARKETING AND AUTISM

Read articles on appealing to, and employing, neurodivergent individuals and their communities

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Neurodivergence

Rejection sensitivity prevents autistic consumers from contacting customer service even when they need help. Learn why self-service options aren't just convenient—they're essential accessibility features.

6 min read

Rejection Sensitivity and Customer Service: When Autistic Consumers Won't Ask for Help

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Jan 12, 2026 8:00:00 AM

An autistic customer receives a damaged product. It's clearly defective—missing parts, incorrect color, doesn't function. They're eligible for...

Sales Neurodivergence Customer retention Customer experience
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Autistic consumers build their lives around specific products and experience genuine distress when they're reformulated or discontinued. Learn why product consistency creates fierce brand loyalty.

5 min read

Samefood Marketing: The Neurodivergent Demand for Exact Product Replication

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Jan 5, 2026 8:00:01 AM

An autistic adult finds the perfect black t-shirt. The fabric weight is exactly right. The neck opening doesn't trigger sensory issues. The fit is...

Branding Neurodivergence Product marketing
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Misophonia transforms everyday sounds into rage triggers for many autistic consumers. Learn why ASMR-style marketing backfires and how to avoid sound-based brand rejection.

6 min read

Misophonia in Marketing: When ASMR Is a Weapon, Not a Reward

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Dec 29, 2025 7:00:00 AM

The camera zooms in on perfectly manicured nails tapping a glass bottle. Tap. Tap. Tap. A whispered voice describes the product's features. Rustle of...

Neurodivergence Audio Digital marketing
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Autistic pet owners represent premium customers whose special interest intensity drives deep product research and sustained spending. Learn how to market to this passionate, loyal demographic.

5 min read

Pet Product Marketing to Autistic Animal Lovers

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Dec 22, 2025 8:00:02 AM

An autistic person develops a special interest in marine biology at age seven. By age twelve, they can identify 200 species of fish by sight, explain...

Autism Neurodivergence Product marketing Lifestyle
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Autistic consumers prioritize predictability over perks in banking. Learn why transparent fees, overdraft protection, and routine-friendly features matter more than rewards points.

4 min read

Banking and Financial Services for Autistic Consumers

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Dec 22, 2025 8:00:02 AM

Most banks sell you the same dream: rewards points, cash back, travel perks, exclusive access. They're selling excitement, aspiration, variable...

Neurodivergence Technology Finance
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Autistic users process websites differently due to weak central coherence. Learn how to create navigation that works for detail-focused minds, not just big-picture thinkers.

2 min read

Central Coherence and Website Navigation: Why Autistic Users See Details, Not Big Picture

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Dec 17, 2025 2:29:29 PM

Here's something most web designers miss: when an autistic person lands on your homepage, they're not seeing what you think they're seeing.

Neurodivergence Website Design
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Learn why autistic consumers' pattern recognition abilities expose performative disability marketing and how brands can build genuine accommodation that creates loyalty instead of backlash.

4 min read

Why Autistic Consumers See Through Performative Inclusivity

Picture of Writing Team Writing Team: Dec 8, 2025 7:59:59 AM

Your brand posted a puzzle piece graphic for Autism Awareness Month with the caption "We celebrate neurodiversity."

Audience Autism Neurodivergence Inclusivity
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Traditional sensory marketing overwhelms neurodivergent customers. Discover how autism-friendly retail design creates inclusive experiences that benefit everyone while expanding your customer base.

4 min read

Sensory Marketing and Autism-Friendly Retail Experiences

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Nov 24, 2025 1:25:13 PM

Walk into most retail environments and you're immediately assaulted: fluorescent lights blazing overhead, music pulsing through speakers, competing...

Autism Neurodivergence Sensory Retail
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Neurodivergent users abandon carts when websites overwhelm. Discover 8 interface design principles that reduce cognitive load and increase conversions for all customers.

3 min read

How to Make Ecommerce Neurodivergent-Friendly: From Interface to Checkout

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Nov 24, 2025 1:25:05 PM

Your e-commerce site has a seventy percent cart abandonment rate. Your team blames pricing, shipping costs, or competition.

Neurodivergence Website Ecommerce
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Gen Z neurodivergent shoppers have spending power and loyalty—if your store doesn't overwhelm them. Learn how forward-thinking retailers are redesigning in-store experiences.

3 min read

Creating Neurodivergent-Affirming In-Store Experiences for Young Consumers

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Nov 24, 2025 1:24:59 PM

The teenager stands frozen in your store entrance, visibly calculating whether shopping here is worth the sensory cost. They scan for escape routes,...

Neurodivergence Diversity Retail
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Discover how brands can authentically represent autistic individuals in advertising—moving beyond stereotypes to build genuine trust with the autism community and allies

5 min read

Authentic Representation of Autistic Individuals in Advertising

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Nov 17, 2025 7:00:02 AM

Let's talk about the advertising industry's autism problem.

Branding Autism Neurodivergence Advertising
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Learn how to design infographics that work for neurodivergent audiences—clear, accessible visual communication that improves comprehension for everyone, not just some people.

4 min read

Effective Infographics for Neurodivergent Audiences

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Nov 17, 2025 6:59:59 AM

Pop quiz: How many infographics have you seen that are basically just walls of text... with icons sprinkled on top?

Neurodivergence Graphics
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Virtual worlds offer autistic consumers the sensory control and social flexibility physical spaces can't. Here's how brands can show up authentically.

4 min read

Marketing for Autism: Virtual Worlds as Safe Spaces

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Nov 17, 2025 6:59:59 AM

A 23-year-old autistic woman told me she does 90% of her socializing in VRChat, a virtual reality platform.

Marketing Niche marketing Autism Neurodivergence
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Smart home technology gives autistic users unprecedented control over sensory environments. Here's how brands can market adaptive technology authentically.

7 min read

Smart Home Marketing for Autism: Technology That Adapts to Sensory Needs

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Nov 11, 2025 10:49:56 AM

A 32-year-old autistic software developer showed me his smart home setup last year.

Autism Neurodivergence Technology AI technology
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Discover effective communication strategies for neurodivergent youth and their families. Learn practical techniques for reducing friction, building understanding, and creating supportive dialogue at home.

5 min read

Communication Strategies for Neurodivergent Youth and Their Families

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Oct 27, 2025 8:00:02 AM

Communication breakdowns between neurodivergent youth and their families aren't failures of love or effort—they're mismatches in processing styles,...

Neurodivergence Community Communication
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Marketing conferences to autistic professionals requires practical accessibility beyond ADA compliance. Sensory considerations, communication clarity, and social structure matter more than legal requirements.

4 min read

Conference Marketing to Autistic Professionals

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Oct 20, 2025 8:00:01 AM

Your conference website promises "inclusive environment" and "accessible venue." You've checked the ADA compliance boxes. And autistic professionals...

Neurodivergence Events Networking Compliance
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Autistic consumers buy luxury goods for sensory quality and production consistency—not social status. Here's why high-end brands should market craftsmanship through neurodivergent value propositions instead of exclusivity alone.

6 min read

Autism and Luxury Brands: Sensory Quality vs. Social Status

Picture of Writing Team Writing Team: Oct 13, 2025 8:00:01 AM

A client told us about her autistic teenage son who refused to wear anything except one specific designer sweater. Not because of the brand name—he...

Branding Neurodivergence Sensory
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Discover effective strategies for marketing autism services and products to rural neurodivergent communities, addressing unique barriers and creating inclusive outreach approaches.

4 min read

Rural Marketing: Reaching Underserved Neurodivergent Communities

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Sep 22, 2025 8:00:00 AM

Rural autism communities face distinct challenges that urban-focused marketing strategies often miss. Geographic isolation, limited resources, and...

Neurodivergence Geotargeting
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Learn how to effectively market to autistic women entrepreneurs by understanding their unique business approaches, communication preferences, and decision-making processes.

3 min read

Autistic Women Entrepreneurs: Marketing to Female ND Business Owners

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Sep 22, 2025 8:00:00 AM

The entrepreneurial landscape includes a significant but often overlooked demographic: autistic women business owners. These entrepreneurs bring...

Marketing Neurodivergence Startup
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Explore how autistic immigrants navigate consumer choices through cultural adaptation and sensory needs. Discover what brands must understand about this overlooked market segment's unique decision-making patterns.

5 min read

Autistic Immigrant Consumer Behavior: Cultural Navigation and Brand Trust

Picture of Neurodivergence Writing Team Neurodivergence Writing Team: Sep 15, 2025 8:00:00 AM

Marketing research has a blind spot.

Autism Neurodivergence
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