4 min read
Time Blindness and Purchase Timing: Why Autistic Consumers Miss Sales and Deadlines
Your flash sale ends in 24 hours. An autistic customer with ADHD sees the promotion Tuesday morning. They think, "I'll buy that tonight after work."
Read articles on appealing to, and employing, neurodivergent individuals and their communities
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4 min read
Your flash sale ends in 24 hours. An autistic customer with ADHD sees the promotion Tuesday morning. They think, "I'll buy that tonight after work."
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"Join millions of satisfied customers!"
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Your marketing calendar assumes consistent purchasing capacity throughout the year.
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The theme park announced "sensory-friendly hours" and expected modest attendance. They prepared for a few hundred guests who needed accommodation.
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Let's talk about the advertising industry's autism problem.
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A 32-year-old autistic software developer showed me his smart home setup last year.
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A VP of Marketing at a mid-sized e-commerce company presented quarterly results to her board last month.
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Your heat maps are lying to you. Not intentionally, but by showing you aggregate user behavior that assumes everyone processes visual information the...